Should there be reasons which the company wishes to cite to explain its non-payment, they can reply to your letter. Section 3: Getting debt advice You may be planning on getting advice but need to see the extra information you are asking for first.
If the creditor cannot produce the CCA agreement, they cannot take court action until they do. I went back to the advice team who said to contact the Consumer Ombudsman which I did, filling in their complaint form.
Whatever the reason, a debt recovery letter before action is an effective tool. Debt recovery letter before action A debt recovery letter before action is something commonly used to recover outstanding invoices from debtors, commonly customers in a business relationship.
Always keep a copy of the reminder for your records.
Letter before action: specifications There is no legal requirement from the UK government, or specific protocol outlined in the Sale of Goods Actthat defines exactly how a legal reminder, or letter before action should be formulated.
A polite professional tone is always recommended, as you do not want to tarnish your own reputation as a business through impolite or rude correspondence.